May 6th, 2024, marks the conclusion of the “Day 2” transition, during which VMware’s backend system has been shifted to Broadcom’s backend system. However, it is anticipated that a few days may be required for all the newly integrated systems to stabilize, given the scale of this migration endeavor. Additionally, certain planned updates following Day 2 are still pending for certain web properties. Consequently, further updates may be observed towards the end of the week.
Given the significant alterations to numerous VMware web properties, including some being retired or maintained unchanged, I have been compiling a range of links that could be beneficial for customers, partners, and employees. I will consistently update this page as fresh or revised information becomes available, so it is advisable to bookmark it for staying informed.
Updated/New Websites:
- Customer Connect/Support
- Downloads
- Old: https://vmware.com/download
- New: https://support.broadcom.com/group/ecx/downloads
- Download Methods: HTTPS (browser) and Secure FTP
- Support Offerings/SLA
- Security Advisories
- Product Lifecycle Matrix
- Knowledge Base
- Developer Portal
- Old: https://developer.vmware.com/home
- New: https://community.broadcom.com/developer-portal/
- API Documentation – https://developer.broadcom.com/xapis
- PowerCLI Documentation – https://developer.broadcom.com/powercli
- SDK Downloads – https://developer.broadcom.com/sdks
- Communities
- Old: https://communities.vmware.com
- New: https://community.broadcom.com/
- VCF Community – https://community.broadcom.com/vmware-cloud-foundation
- TNZ Community – https://community.broadcom.com/tanzu
- SDE Community – https://community.broadcom.com/software-defined-edge
- ANS Community – https://community.broadcom.com/applications-networking-security
- Flings
Existing Websites (No Changes for now):
- VMware Compatibility Guide (VCG/HCL)
- VMware Configuration Maximums
- VMware Product Interoperability Matrix
- VMware Ports and Protocols
- VMware Documentation
- VMware Hands-on Lab (HOL)
- vSAN Sizer
- VMware Blog
Important KB’s:
Register for an account on the Broadcom Support Portal and Communities
https://knowledge.broadcom.com/external/article/145581/register-for-an-account-on-the-broadcom.html
Using your Broadcom Site ID(s) for full support portal access
https://knowledge.broadcom.com/external/article/142873
Broadcom® Software
Broadcom Maintenance Policy Handbook
https://docs.broadcom.com/doc/broadcom-maintenance-policy-handbook
Ø Please refer to Page 10 on the following doc.
Updating Support Hours for the Cases – Case Management
https://knowledge.broadcom.com/external/article/367280/updating-support-hours-for-the-cases-ca.html
How to Request the Product Administrator Role to Manage Portfolio License Agreement (PLA) Products
https://knowledge.broadcom.com/external/article/206833/how-to-request-the-product-administrator.html
Manage Users and Permissions in the folders for VMware products.
https://knowledge.broadcom.com/external/article/282429/manage-users-and-permissions-in-the-fold.html
VMware to Broadcom Support Frequently Asked Questions
https://knowledge.broadcom.com/external/article/278681/vmware-to-broadcom-support-frequently-as.html
Broadcom Education offerings and contacts
https://knowledge.broadcom.com/external/article?articleId=151134
Subscribe to a Broadcom knowledge article.
https://knowledge.broadcom.com/external/article/275360/subscribe-to-a-broadcom-knowledge-articl.html
Upgrade and Downgrade VMWare License Keys
https://knowledge.broadcom.com/external/article/281797/upgrade-and-downgrade-vmware-license-key.html